We understand how difficult the decision to move into residential care can be for both you and your family.
Exceptional standards of personalised care are delivered by Coppice Lodge’s staff who are trained via the Ideal Carehome programme. Our care team is available 24 hours a day should you require our assistance at any time of day or night. We regularly have a larger themed party or event which friend and family are invited to join in, and there are plenty of exciting trips to enjoy.Ĭoppice Lodge is our residents’ home and we are there to facilitate you enjoying it however you wish. Our residents and their families find this gives them peace of mind and makes things much easier when dealing with finances.Ĭoppice Lodge is proud to be rated as 'Good' by the Care Quality Commission and has recently won the 'Care Team Award' at the Regional Great British Care Awards 2018/2019.Ĭoppice Lodge’s Regional Activities Executive makes sure we have a variety of entertainment and pursuits for you to take part in. Unlike many care homes, we offer an inclusive fee which allows our residents to enjoy all our facilities and services without having to worry about extra costs, such as monthly hairdressing, regular chiropody appointments, use of all social spaces and access to all activities and trips, annual eye test and dental check and newspapers and magazines within the home. All 64 bedrooms are en-suite, enabling us to deliver person-centred care in a dignified manner, promoting independence as far as possible. Management and Head office all know what’s going on but pretend everything is hunky dory, what Care home runs out of essentials - more.Coppice Lodge has all the finishing touches you would expect from a warm and welcoming home, with cosy fire places, attractive décor and freely accessible, secure, gardens. Really can’t wait to get another job so I’m out of here, it’s the residents I feel sorry for. Trust me, everything looks pretty on the outside but in reality is nothing like how they portray, always the same residents who go on the trips or who are featured in their Facebook posts. They mess with your wages if you’ve worked certain shifts ie Xmas/new year/ bank holidays if you call in sick and stop your double pay.
I’ve witnessed colleges ill and still made to come in to work as they’ve been told they will get a counselling and even sacked if they don’t come in and are also told that they are leaving the residents vulnerable, NO MANAGEMENT ARE LEAVING RESIDENTS VULNERABLE as they keep getting rid of decent staff, employing staff who don’t really care and so many staff have left and are leaving due to the working conditions and the way the residents are being left. I’ve seen colleges sacked for actually speaking out about the conditions the residents are left in and how they treat the staff, staff often miss breaks and Coppice Lodge management say it’s okay as we get paid for our breaks. Couple this with a board that will increase workload without warning or consultation on the back of knowing if you ever spoke out it’s likeky you’d be sacked. There is a very conscious hire and fire culture where people are routinely sacked for no obvious reason leading to massive job insecurity. This company place absolutely no value on the people who work for them. I pray they will be okay new staff popping in and out every few weeks but it's no way to work or live! They just simply do not care.Īfter I left there was a staff meeting where the care home manager stated that she doesn't know why the staff turnover is that high even though she said to me in our meeting that if SHE HAD EXPERIENCED WHAT I DID SHE WOULD HAVD LEFT TOO?!! Such a shame really and I feel more sorry for the residents. The fact that I left due to racial discrimination was bad enough but I did not once receive a call from my manager to see how I was doing. Current staff not willing to let new people in even though they need the help desperately due to being dangerous understaffed.īullying, name calling, racism, not been made to feel welcome and just a few of the things that I experienced at fairway view and I will never work for this company again. Staff turn over extremely high nearly all the people hired the same time as me left before I did bar 1 and there was 6/8 new starters. Managers to happy to listen to the issues I was facing even involving racism but nothing was done about it. Particularly at fairway view where I worked. Strong bullying culture at ideal care homes.
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